Monday, 28 September 2009

Easy Peasey

Hey, this is cheating. Today was the first day of our Win-a-Mini event at Wyevales garden centre so speaking to six was a doddle. Being the organiser, I volunteered for the first hour handing out the invitations which I did while making a series of phone calls on the headset.

Then I had to nip home twice so didn’t actually spend a great deal of time getting the forms filled in. But Wyevales is great – nice people with plenty of time to talk. John Breadstill made six appointments in three hours.

I got one – but I also signed up a customer. This was someone I had been to see about three weeks ago. He warned me he wouldn’t sign anything there and then. He wanted to check it out, he said.

“That’s fine,” I told him. “I want you to feel completely comfortable about this… Tell you what, let’s fill in the form and I’ll leave it with you. Then you can sign it and send it to me when you’re ready. Is that OK?”

Of course it was OK. Then, once we’d filled it in, I got him to sign it anyway because: “I once did this with someone and then, when they’d decided to go ahead they sent it to be without remembering to sign it!”

As it turned out this chap wanted to get a debit card on a different account and decided to complete a whole new form so I suggested we meet in Wyevales. After all this trouble I feel confident that I’m going to be getting referrals from him for years.

The only trouble with it being so easy is that I didn’t give out 50 cards. Never mind – I’ve got a dentist’s appointment in Ipswich this afternoon…

Top Tip from the Twitter:

Paul says: When you’re about to make a long car journey, see who you need to talk to and make sure their numbers are in your phone. Then you can call them on the hands-free kit.

(And I’ll add something to this: If you keep one of those tiny digital voice recorders in the car, you can use it to make notes about what’s said - as well as collecting mobile numbers off vans on the road.)

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